|NEW ORLEANS − September 8, 2014 − AireSpring, a leading provider of fully managed cloud communications services and applications, announced today, from the Cloud Partners Conference in New Orleans, the launch of the latest addition to its lineup of award-winning products: AireBroadcast. AireBroadcast is a cloud-hosted voice broadcast messaging platform that allows companies to reach a large number of people simultaneously, without sacrificing the human touch of personal communications.This high output automated message broadcasting service gives organizations the ability to manage multiple simultaneous campaigns and view reports in real-time for an accurate picture of current calls. Voice messages can be recorded in common WAV or MP3 formats and broadcast to contact lists, while ensuring proper compliance and recording.AireBroadcast has multiple applications. The product is perfect for:
- Political campaigns and polling
- Marketing and Promotions
- Reverse 911 and emergency messaging
- Automated Surveys
- Customer and employee notifications
- Church and school announcements
AireBroadcast can be deployed either as a standalone service or alongside the AireContact cloud-based contact center platform. This setup provides one relationship to manage, with access to the AireSpring network and first-class customer service. AireContact adds a comprehensive and robust platform covering inbound, outbound, and blended hosted contact center services across all channels of communications, including integration with social media platforms and a robust dialer feature. The addition of AireSpring’s simple rate per minute bundle plans offer leading industry pricing for both call centers and small operators.
“Today, situations routinely arise where organizations need to reach a large number of individuals such as constituents, residents, voters, customers or members in the shortest time possible,” stated Daniel Lonstein, Chief Operating Officer of AireSpring. “As the leading provider of short duration calling services, processing more than 10 billion plus calls annually, AireSpring is uniquely suited to deliver a voice broadcast messaging solution to the marketplace.”
AireBroadcast is a personalized and customizable solution that offers features to meet the needs of even the most demanding campaigns. Features include self-management tools for multiple simultaneous campaigns, real-time reporting, the ability to integrate with Gryphon Do-Not-Call services and customer DNC lists, the ability to block calls to wireless numbers for DNC compliance, Plus 1 call forwarding to live agents or IVR, answer machine detection, and support for DIDs and toll free numbers for return callbacks.
For more information about AireBroadcast and AireContact, visit www.AireContact.com.
AireContact is a cloud-based software solution that delivers call center interaction and management tools for small and mid-size businesses and distributed enterprises. AireContact is a solution set supported by AireSpring.
Headquartered in Los Angeles, award-winning AireSpring is one of the fastest growing telecommunications carriers and managed services providers in the US offering cloud communications solutions over their fully managed nationwide MPLS network. AireSpring is a privately held, diversified, debt-free, and full service communications company which offers a broad range of innovative telecommunications services at competitive rates. AireSpring offers next-generation voice, data, integrated, SIP/VoIP, MPLS, conferencing and cloud services and cloud-hosted applications designed to deliver power and flexibility at cost-effective rates. AireSpring has been named “Product of the Year,” “Best Telecom Deal,” “Members Choice Top Reseller,” “Best In Show, ” and “Top Channel Program.” To find product information, rates, or to become an AireContact agent or reseller, please visit www.AireContact.com or contact Carl Noblitt at (818) 786-8990, ext. 490.