New Business SMS Service Allows Users to Send and Receive Text Messages from a Cloud Hosted Phone Number

SCOTTSDALE, ARIZONA – January 11, 2018 – Reinvent Telecom, a provider of private-label cloud-based Unified Communications, Collaboration and Contact Center solutions, announced today that it has added Business Short Message Service (SMS) to its private-label Unified Communications-as-a-Service (UCaaS) solution. The new Business SMS service allows users to easily send and receive text messages between their business phone numbers and smartphones, tablets or other devices.

Technically speaking, Reinvent’s Business SMS service enables texting between a direct inward dialing (DID) number on Accession UC service and an SMS-enabled device via the Accession Communicator Desktop/Mobile UC client.

In practice, Reinvent’s Business SMS service allows users who are unable to answer a call from a customer, supplier or colleague to quickly respond with a text message. And, they also can receive a text in response.

“Texting is increasingly popular with all demographics of users and adding this feature to our UC services will help businesses communicate even more effectively,” said Ray Napoletano, vice president of sales for Reinvent Telecom.