Award-winning Operations Executive to Take UCaaS Leader’s Customer Success Initiatives to Next Level

LAS VEGAS — June 12, 2018 — Broadvoice®, an award-winning provider of hosted voice, unified communications (UC) and SIP Trunking services for businesses, has tapped Vinit (“Vinnie”) Ahooja as vice president of operations, with a focus on scaling and optimizing the company’s customer success initiatives as it accelerates growth nationwide.

Ahooja has significant operations and customer care experience in the telecom industry. He most recently was vice president of customer operations at Spectrum/Time Warner Cable where his team of more than 800 employees supported both businesses and consumers in Southern California. Prior to that, Ahooja was the director of operations and vice president at Cox Communications/Suddenlink based in Texas where he led the company to be recognized by JD Power and Associates for the highest customer satisfaction of all telecom providers in Texas.

Vinnie has a successful track record of running large service delivery, technical support and customer care teams and his experience will be invaluable as we continue to grow rapidly,” said George Mitsopoulos, chief operating officer at Broadvoice. “Our focus as a company, and what really differentiates us, is our service culture. Vinnie fits right in. He has only been with us for a few weeks and already his leadership is helping us take our service delivery and customer support to the next level.”