Broadvoice announced today that TMC has named its UCaaS and virtual call center platform, b-hive, as a 2018 Customer Experience Innovation Award winner

The 2018 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

"b-hive was designed with both the customer and the channel partner experience in mind," said George Mitsopoulos, chief operating officer at Broadvoice. "We are thrilled that TMC's CUSTOMER magazine has recognized our commitment to provide a thoughtful user interface that is robust and easy to use."