FOR IMMEDIATE RELEASE
CarrierSales Earns Top Master Agent and Top Sales Partner – Net New Business Status from inContact
Master Agency Achieves Top Master Agent Status for Third Year in a Row
Draper, Utah- April 11, 2017– Utah-based CarrierSales, the leading master agency for strategic communications and cloud deployments, has earned top master agent status with inContact for the third year in a row, in addition to earning “Top Sales Partner in Net New Business” status.
CarrierSales was the top master agency for the contact center specialist by new sales volume, or new monthly at turn-up (MAT), for 2016.
According to Geoff Chretien, Director, Channels – North “CarrierSales has been our top-performing sales partner for the past 3 years, and we were thrilled to honor them again with our ‘2016 Top Master Agent Award’ at our annual Sales Kick-Off event in January. This well-deserved recognition was the result of our shared commitment to each other, and to the dedicated focus CarrierSales places on the Cloud Contact Center Category.”
inContact the cloud contact center software leader with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem.
“I couldn’t be more proud of our team and sales partners for helping us to be named the top master agent with inContact for the third year in a row,” said Richard Murray, President of CarrierSales. “Our contagious success further validates that we have the right team and support model that allows us to own the contact center space from a master agency perspective. We are honored to receive recognition for our success with inContact, but we could not accomplish our goals if it wasn’t for the amazing team inContact has dedicated to us. My hat is off to inContact, our team, and our sales partners for helping CarrierSales be known as the undisputed leader in selling contact center solutions.”
“It’s been fun for me to see our contact center sales take off to new heights over the last three years,” said Ray Hicken, VP Sales for CarrierSales. “We owe a lot of credit to inContact and the team they surround us and our partners with. They continue to invest in us and listen to our feedback as we drive our contact center strategy together. I believe 2017 will be our best year ever with inContact. While our peers continue to chase circuits, we are going upstream in helping our partners earn commissions on products that aren’t a race to zero.”
inContact leadership will be participating in CarrierSales’ sold-out panel during the Channel Partners show in Las Vegas, Nevada on April 11, 2017. Last year, the panel set a Channel Partners attendance record for the largest contact center panel held by a master agent.
About CarrierSales
CarrierSales is an award-winning master agent recognized both nationally and internationally for distributing business IT and telecom services with a strategic niche in cloud, contact center, and mobility solutions. Since the creation of CarrierSales in 2001, the company has supported its sales partners with dedicated attention, sales engineering, unparalleled back office support and aggressive commissions. With decades of telecom experience and a forward-thinking portfolio with access to over 350 providers, CarrierSales can tailor a custom solution to fit any company’s unique needs. For more information, go to www.carriersales.com or give us a call at 801-838-7819.
CarrierSales Media Contact:
Austin Holverson
VP of Marketing
aholverson@carriersales.com
801-838-7819